- DTC Daily
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- Monday, April 24
Monday, April 24
Today's DTC news, tips, & tools you need to know
‼️ Meta ads go haywire
📰 TL;DR - Heads up: if you run Meta ads, I hope you’ve checked your account over the weekend. Meta ads had a major malfunction and users are reporting that the platform ignored limits and blew through thousands in $$ while getting few clicks.
Waking up to see that Meta ads blew through five figures of ad spend to make 4 sales
— Zain (@NotZainAgain)
1:50 PM • Apr 23, 2023
Taylor Holiday has been keeping tabs on the situation, and here’s what we know so far.
Details starting to emerge.
Here’s what we know.
- Issue began at 1AM PT
- Happened on FB more than Insta
- Meta has stopped serving audience network as a result (possibly the source of the issue)
- Campaign optimizations including offsite conversions, mobile app… twitter.com/i/web/status/1…
— Taylor Holiday (@TaylorHoliday)
8:42 PM • Apr 23, 2023
And here’s how to find if your account was affected.
Was my Ad Account part of the overspend from Meta? How do I Find out?
Where do I see breakdown by hour. Look below!— Grayson Lancer Cross | (Snack Sized) (@GraysonCross_)
10:39 PM • Apr 23, 2023
💡 Insight - Given how widespread and serious this issue is, I can only hope we can expect a swift correction from Meta.
Here’s a tweet Yoni Levy with marketing solutions at Meta, suggesting they’ll make things right.
Seeing everyone's messages. Escalations sent.
Product & engineering teams are on it.
We take these matters seriously.
I don't have more information right now.
When things go wrong, Meta has a history of making things right.
httpmetastatus.com/adsmanager
— Yoni Levy (@MrYoniLevy)
6:02 PM • Apr 23, 2023
If in doubt, follow up with your Meta partner.
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📸 Product photo optimization tips for your store
📰 TL;DR - This guide from WooCommerce gets into exactly how to format product imagery for your store. Yes, you want high-quality images that look good, but optimizing for load time is also of the utmost importance. For example, WebP is a great format to use for a balance of quality and size. And GIFs? Skip ‘em.
💡 Insight - I can’t emphasize enough how important load time is for your site — shoppers will leave a slow-loading site. And images can be a major slowdown if they’re not optimized. Thankfully, this guide also offers advice on some free editing tools you can use, so there’s no reason not to make sure your images are optimized.
📹 Have you tried YouTube shorts?
📰 TL;DR - This piece makes the case for incorporating YouTube shorts into your marketing strategy. Yes, it’s basically a TikTok ripoff, but that’s okay. Brands like GymShark are using it to drive sales, as is Sephora and Glossier. The annoying thing is you need 10,000 subscribers to post shorts to your YouTube stories, so this is most relevant to those who have already built a YouTube following.
💡 Insight - It’s kind of cringe when brands repost TikToks to YouTube shorts or Instagram with the TikTok overlay visible. So don’t do that. But what you can do is create your short, vertical video content in editing software before uploading it to various platforms. I don’t think repeating content across platforms is necessarily bad, just made it looks purposeful.
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